Effective Date: 11/4/2025

1. Introduction

This Privacy Policy describes how we collect, use, and protect your information when you use our AI-powered mathematical problem-solving service. By using our service, signing up for an account, or accessing our website, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

2.1 Personal Information

When you create an account or use our service, we may collect the following personal information:

Name and email address
Account credentials and authentication information
Payment information (processed securely through third-party payment processors)
Profile information you choose to provide

2.2 Usage Information

We automatically collect information about how you use our service, including:

Mathematical problems and queries you submit
Solutions and responses generated by our AI
Usage patterns and feature interactions
Device information, browser type, and operating system
IP address and location data (if permitted)
Session duration and frequency of use

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Authenticate your account and maintain sessions
Analyze usage patterns and improve our service
Provide personalized content and recommendations
Monitor and analyze service performance

By using our website and service, you consent to our use of cookies and tracking technologies as described in this policy.

3. How We Use Your Information

We use the collected information for the following purposes:

Provide and maintain our AI-powered mathematical problem-solving service
Process payments and manage subscriptions
Improve our algorithms and service quality
Personalize your experience and provide relevant content
Communicate with you about your account and service updates
Ensure service security and prevent fraud
Comply with legal obligations
Analyze usage trends and optimize service performance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our service (e.g., payment processors, hosting providers)
Legal Requirements: When required by law, regulation, or legal process
Safety and Security: To protect the rights, property, or safety of our users or others
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Secure hosting and infrastructure
Regular monitoring for security threats

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Specific retention periods vary depending on the type of information:

Account information: Retained while your account is active and for a reasonable period after closure
Usage data: Typically retained for up to 2 years for analytics purposes
Payment information: Retained as required for tax and legal compliance

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Restriction: Request restriction of processing
Objection: Object to certain types of processing
Withdraw Consent: Withdraw consent where processing is based on consent

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our service.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

Your continued use of the service after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us through our support channels. We will respond to your inquiries promptly and work to address any concerns you may have.